Helping Opal: Food + Body Wisdom Streamline Technology & Grow Patient Engagement
Opal: Food + Body Wisdom — Managed IT Support + Security Guidance + SEO + Social + Google Ads
Client Snapshot
Client: Opal: Food + Body Wisdom
Industry: Holistic wellness practice (nutrition + body-mind education)
Focus: Health equity + community-centered care
Industry: Holistic wellness practice (nutrition + body-mind education)
Focus: Health equity + community-centered care
Opal empowers individuals through personalized nutrition, body-mind education, and compassionate care. As the practice grew, technology reliability and digital visibility became essential to improving patient experience and expanding community reach.
Engagement Overview
Jaiglo began supporting Opal in May 2024 by resolving a longstanding wireless network issue that had disrupted operations for months. After stabilizing the technology environment, we expanded the partnership to include ongoing IT support, security guidance, and—starting January 2025—digital marketing (SMM, SEO, and Google Ads) to grow patient engagement and enquiries.
Note: Results vary by season, budget, and implementation. This case study reflects the work performed and the outcomes observed during the engagement period.
The Challenge
How Jaiglo Helped
A chronic wireless access point issue caused unstable connectivity and daily operational disruptions.
Resolved longstanding Wi‑Fi connectivity problems by implementing a reliable, stable wireless access point setup and improving overall network consistency.
Sporadic IT issues had no dedicated support resource, leading to slow response times and workflow interruptions.
Established ongoing IT ticket support so Opal’s team has fast, dependable help for technical challenges as they arise.
Security needed practical improvements to protect sensitive data while keeping staff workflows simple.
Delivered expert security guidance including next‑generation antivirus recommendations, implementation strategy, and secure collaboration tools to support internal communication and client engagement.
Limited bandwidth for digital marketing reduced visibility and missed opportunities to convert more prospective patients.
Beginning January 2025, expanded support to SMM, SEO, and Google Ads—including high‑engagement Reels, search visibility improvements, and targeted campaigns to increase traffic and patient inquiries with measurable ROI.
Results
With IT stability restored and growth marketing in motion, Opal experienced a 29% month-over-month increase in patient enquiries. The team now benefits from a smoother technology environment, stronger security posture, and increased awareness driven by SEO, paid search, and high-performing social content.
Key Deliverables
Wi‑Fi Stabilization & Network Reliability
Troubleshooting and resolution of chronic wireless issues, including a more reliable access point setup and improved connectivity consistency for day‑to‑day operations.
Ongoing IT Ticket Support & Proactive Oversight
A support workflow for fast resolution of IT issues, plus proactive monitoring and guidance to reduce downtime and keep systems running smoothly.
Security Guidance & Implementation Strategy
Recommendations and implementation path for next‑generation antivirus, plus secure collaboration tools and best practices to protect sensitive data without slowing staff workflows.
Social Media Management (SMM) & Reels Production
Mission‑aligned content planning, storytelling, and production of high‑engagement Instagram Reels including viral posts that expanded brand awareness.
SEO & Google Ads Growth System
Website content optimization to increase organic visibility, plus targeted Google Ads campaigns to drive qualified traffic and patient inquiries with measurable ROI.
Need Reliable IT & Growth Marketing Support?
We help mission-driven practices stabilize technology, strengthen security, and grow patient engagement through SEO, social content, and Google Ads—without disrupting day-to-day care.
Testimonials
Trusted IT & Growth Support for Mission-Driven Practices
Elston Johnson
CEO - Rebound Health & Wellness
Working with Jaiglo is like having a family member who can fix everything.
Shawnice Hood
Director - LPI
I love the fact that your team is punctual and honest with billing.
Joseph C. O’Reilly
Partner - Couloir Group
Jaiglo helped my company setup basic and complex software quickly and affordably, and with courtesy and patience.
Feargal O’Sullivan
CEO - USAM Group
Jaiglo team was professional throughout the project, always flexible in scheduling meetings, and prompt in answering any issues we found. Thanks AJ!
Alex Sanders
Founder - Diagnocat
Jaiglo has been instrumental in saving redundant IT costs for our organization and choosing the right technology to expand our business in the right vertical.
Stephen Mearsley
Security Officer - {undisclosed}
IT Security is not an easy path to follow. But these guys can make it to the top with premium services and dedicated customer support.
