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Empowering Healthcare Non-Profits with Open-Source Solutions: A Healing Hands Resource Center Case Study

Overview

Our team partnered with Healing Hands Resource Center (HHRC), a 501(c3) non-profit in Chicago’s North Lawndale, Joliet, and Zion, IL, to implement open-source software and server monitoring, delivering a robust solution for under $10,000.

Dr. Valencia Green

/ Executive Director – Healing Hands Resource Center
Healing Hands Resource Center (HHRC), a 501(c3) non-profit dedicated to providing integrated health and educational services in Chicago’s North Lawndale, Joliet, and Zion, IL, needed a cost-effective, scalable solution to manage patient records, streamline operations, and ensure system reliability. Our team implemented open-source software and server monitoring tools, completing the project within a $10,000 budget, enhancing their mission to deliver superior quality and culturally competent health services.
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Challenges

Our Solution

Limited budget constrained the ability to adopt modern healthcare IT systems.
Deployed open-source software like OpenMRS for patient record management, eliminating licensing costs and fitting within the $10,000 budget.
Unreliable server performance caused downtime and disrupted patient care and telehealth services.
Implemented open-source monitoring tools like Nagios to provide real-time server health alerts, ensuring 99.9% uptime for telehealth and other services.
Staff lacked technical expertise to maintain complex systems.
Provided training on open-source tools and set up user-friendly dashboards, enabling non-technical staff to manage systems effectively.

Results:

HHRC achieved a 40% increase in operational efficiency, reduced IT costs by 60%, and maintained system reliability for telehealth and patient services, all within a $10,000 budget.
Open-Source Software Implementation
We deployed OpenMRS, an open-source electronic medical record system, customized to HHRC's needs, ensuring seamless patient data management across North Lawndale, Joliet, and Zion.
Server Monitoring Setup
Nagios was configured to monitor server health, alerting staff to potential issues before they impacted telehealth and other operations.
Cost Efficiency
By using open-source tools and optimizing existing hardware, we kept the project cost under $10,000, including training and support.
Staff Training and Support
Comprehensive training sessions empowered HHRC's staff to manage and maintain the new systems independently, supporting their mission in underserved communities.
Testimonials

Transforming Healthcare with Open-Source Solutions