Now Hiring: Computer Support Technician

Government & Public Sector

Government & Public Sector IT

State and local agencies, federal contractors, and quasi-government entities need IT that fits public-sector procurement and keeps staff productive. Jaiglo delivers day-to-day support with itemized, grant-friendly billing — and framework advisory when FISMA, FedRAMP, or NIST 800-53 enters the conversation.

Public sector challenges we solve

Day-to-day staff IT

Helpdesk, M365 support, workstation refresh cycles, and onboarding/offboarding handled by US-based engineers — without the federal-contractor markup.

Procurement-friendly billing

Flat monthly rates, itemized invoices, and no multi-year lock-in — built to fit standard PO and grant-funded procurement workflows.

Framework alignment, where it applies

FISMA, NIST 800-53, FedRAMP, StateRAMP, CJIS — we map your current controls to the framework that fits and document the gaps without overbuilding.

How Jaiglo serves the public sector

Helpdesk & Workstation Support

US-based helpdesk with SLA-backed response times for staff requests.

M365 & Productivity

Tenant management, SharePoint, Teams, and GCC/GCC-High advisory when required.

Grant-Compliant Procurement

Invoices and contracts structured to satisfy federal and state grant audits.

Framework Advisory

NIST 800-53, FedRAMP, StateRAMP, and FISMA gap assessments and remediation.

Frameworks we support

NIST SP 800-53 · FISMA · FedRAMP · StateRAMP · CJIS · CMMC (for defense-adjacent contracts) · CIS Controls

Public sector IT, without the federal-contractor markup.

US-based. Itemized, grant-ready invoices. Month-to-month. Servers in Maryland.